In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to 247PRO, Inc. (aka “247PRO “or “247PRO.COM”) Terms and Conditions (aka “Terms”) and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", “247PRO”, “247PRO.COM” refers to our Company. “Party” or “Parties”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance and services to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing United State Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
There are two types of member/user on 247PRO.COM. They are Consumer (also being referred as "Homeowner" and "Property Owner") and Service Professional (also being referred as "Pro", “Service Pro”, “Service Provider” and "Contractor"). New online user accounts with temporary password will be automatically created in 247PRO.COM when users register to (or use) our service. The account information will be sent to users via email. You are recommended to change your temporary password as soon as you receive the account information in email.
"Consumer" is defined as an individual, a group or an entity who is interested in finding Service Professionals for a service like property remodeling or new construction related projects.
"Service Professional" is defined as an individual, a group or an entity who potentially provides service to our Consumers.
New Free Trial Plan
This Free Trial plan, which is made available to you by 247PRO, entitles you, the Service Pro, access to the 247PRO Estimator for a limited period (30-Days) from the moment you activate such a trial period by provided and submitting your payment details. By submitting your payment details, you accept the Free Trial plan and (i) consent to us using your payment details in accordance with our Terms and Conditions (ii) acknowledge and agree to use 247PRO.COM’s Terms and Conditions. If you decide you do not want to become a paying user, you have the ability to terminate your account through your payment plan settings. You may only use this Free Trial plan once. 247PRO reserves the right to, in absolute discretion, to withdraw or make modifications to this Free Trial and/or our Terms and Conditions at any time without prior notice and with no liability. 247PRO reserves the right, in absolute discretion, to terminate any existing Free Trial plan at any time without prior notice and with no liability.
Our policies and processes are designed to achieve one goal: "high customer satisfaction". That is why our 247PRO Estimator is backed by a 30-day free trial period. If you are ultimately not satisfied, simply click cancel anytime during the trial period and there will absolutely be no charge to you. Though we try our best to address any unsatisfied issues, there is no money reward (or payouts) associated with unsatisfied claims for any users.
Commitment To Consumer & Limitation
247PRO commits to provide great value and experience to our users. The content of any Estimates (aka Proposals, Contracts) that are generated at 247PRO.COM are solely created, managed, and approved by the Service Professionals. 247PRO cannot guarantee anything and cannot be responsible for any direct or indirect financial responsibility that is related to any Estimate that you may eventually enter into as a service contract with a Service Professional. We highly recommend you to consult with appropriate expert advisors to assist in your construction related project, including a lawyer regarding contracts, permits, and other necessary documentation.
247PRO is not acting as your Service Professional, general contractor, agent, or advisor; therefore, it is solely your responsibility to select a Service Professional and to negotiate the terms for any work. 247PRO relies on electronic data provided by third parties and on statements made by Service Professionals and their references to determine which Service Professionals to include in our database. Due to the inherent time delay in the data gathering process, pending actions or other issues affecting a Service Professional's record may have occurred which were not captured by the third party data sources used. 247PRO does not verify the accuracy of information provided by Service Professionals and any other third parties. 247PRO does not guarantee that any Service Professional has licensing or insurance coverage at the time you enter into an agreement with the Service Professional and makes no representation as to the adequacy of any licensing or insurance coverage (including amount, breadth, or type). The existence of an insurance or licensing certificate does not guarantee that the insurance is in effect, as the Service Professional may cancel the insurance without the Company’s knowledge. Unless otherwise specifically stated. 247PRO does not endorse any product or service described in, offered on, or linked to 247PRO's websites. You may also want to consult with expert advisors regarding the Service Professional's insurance and licensing requirement, including also your own insurance coverage requirements. 247PRO.COM does not recommend or endorse any specific Service Professional or provide advice on which Service Professional to select. 247PRO.COM does not screen any Service Professional's personal or company credit or legal standing.
247PRO does not guarantee that we will be able to match your service needs with a service professional or that there are service professionals in your area that either is capable or willing to complete your service needs. We make no guarantees or representations regarding the application or installation skills of such service professional or the quality of the job that he or she may perform for you if you elect to retain their services. It is entirely up to you to enter into a direct contract or otherwise reach agreement with a service professional, and we do not guarantee or warrant their performance on the job or the outcome or quality of the services performed. Your rights under contracts you make with service professionals typically are governed by your state and local laws. Should you have a dispute with any service professional, you must address such dispute to the service professional directly, and you hereby agree to release 247PRO (and our employees and agents) and any other person, firm, or entity (including our business partners such as a product manufacturer or supplier who may employ the 247PRO.COM services/products) from any damages or claims (including consequential and incidental damages) of every kind or nature, suspected and unsuspected, known and unknown, and disclosed or undisclosed, arising out of or in any way connected with such disputes and your dealings with service professionals.
You authorize 247PRO and its affiliates to contact you using telephone, fax, cellular text messaging and email addresses provided, and any additional telephone, fax, and email addresses you may provide in writing or verbally in the future.
Commitment to Service Professionals and Limitation
Professional agrees to perform all services resulting from 247PRO.COM Project Leads in a professional manner and will hire subcontractors as necessary who shall be appropriately licensed and bonded and who shall be competent to perform the task for which the subcontractor is hired. 247PRO reserves the right to cancel this agreement at any time if Member does not exhibit a commitment to quality and customer service.
Service Professional agrees that 247PRO may conduct a background check through a credit reporting agency, interstate clearinghouse of revoked and suspended licenses, or such other reasonable background check on member as permitted by law.
Service Professional authorizes 247PRO and its affiliates to contact Service Professional using telephone, fax, cellular text messaging and email addresses provided, and any additional telephone, fax, and email addresses the Service Professional may provide in writing or verbally in the future.
Project Leads (aka “Referral Leads”, “247PRO Jobs”, “Leads”, “Projects”, “Project Requests” or “Jobs”) are job opportunities that our users submit for free estimates from 247PRO.COM web site(s) and then is matched with Service Professionals by an automated program that is ran in the background.
247PRO Estimator cost is described in “Features & Pricing”
Project Lead cost for Job Match Plan is defined for each individual service. Each service lead price is displayed on the window (in browser) in which Service Professional sets his preferred service types during the Profile setup.
Project Lead cost for Job Guarantee Plan is fixed number (e.g. 9.5) times the Lead cost under Job Match Plan for each service. Lead cost for Job Guarantee Plan won’t be charged to Service Professional until Consumer reward Service Professional a contract for a service. When a lead turns into a contract between a Service Professional and a consumer, the Service Professional, who is using Job Guarantee Plan, is responsible to proactively report to 247PRO that he/she gets the job. Failure of reporting such a rewarded contract will be subjected to a $3,000 fine and account termination. Project Leads are available to members with active subscription to the 247PRO Estimator for free until the date 12/31/2016. Our policy regarding free project leads may change at any time with or without notice. Project Leads are not guaranteed and are limited to availability.
Other available service and fees are defined on other pages within 247PRO websites. Our pricing and fee structure may change with or without 30-day advance notice.
Service Professionals must have a valid Visa or Master credit card to use 247PRO.COM services. Service Professionals agree that 247PRO charges their credit card after 247PRO Estimator trial period, unless it is cancelled before the end of period, and for all other service cost, including one time or future reoccurring expenses. In general, you pay ahead of time to use our services. For example, we charge your credit card at the beginning of monthly or annual plan to use 247PRO Estimator.
For Project Leads service, you agree to deposits money from credit card to your Marketing Fund account before Leads are matched and sent to you. 247PRO automatically charge your credit card for an amount between $20 (minimum amount) and your Monthly Budget amount (defined within your profile) at the beginning of each billing period (e.g. each month). There is usually no charge to your credit card if you do not receive any leads on the previous month unless you increase your marketing spending budget. The money at your Marketing Fund account will only be used/debited by future leads/jobs. The money at your Marketing Funding account, excluding free credits from 247PRO (or affiliated parties) and excluding possible fee that you owes 247PRO, will be returned to you when your service is cancelled.
Invalid Lead and Credit Policy
In the event that 247PRO Project Leads become invalid, 247PRO will credit the original cost of the lead back to Service Professional’s Marketing Fund account. This credit will be used for future Project Leads spending. Invalid Leads must be reported within 14 days from the dates that Leads are generated.
A Project Lead become invalid to a Service Professional when 1) actual project scope for a lead is not the one service types that the Service Professional has selected within his/her Lead Preference 2) we prove that lead is not legitimate because, for example, users are testing at 247PRO.COM 3) invalid lead is reported within 14 days from the dates that leads are generated.
Insufficient Funds: A $50.00 fee will be applied to the Member's account for late payments and/or returned check. If account is forwarded to collection agency for non-payment, Member may need to pay all collection related costs.
Termination of Agreements and Refunds Policy
Both the Client and 247PRO have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. There is no refund for Estimator monthly or annually plan once the plan go into effect. The money at Service Professional Marketing Funding account, excluding free credits from 247PRO (or affiliated parties) and excluding possible fee that you owes 247PRO, will be returned to you when your service is cancelled.
We are committed to protecting your privacy. Authorized employees within 247PRO on a need to know basis only use any information collected from individual customers. 247PRO collects information from our users at several different points on our web sites. 247PRO has the right to use, copy or distribute of the information (e.g. images) collected at 247PRO.COM and other Company websites.
During registration a user is required to provide contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest.
For billing reason, some members must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes. If we have trouble processing an order, the information is used to contact the user.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
We may use IP addresses, or similar data or technology, to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Client records are regarded as confidential and therefore will not be disclosed to any third party, other than our supplier(s) and within 247PRO, and if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
All contents of this site are Copyright. All rights reserved. Other names and marks appearing at this site may be the trademarks of their respective owners and are used here by 247PRO.COM with permission. Copyright and other relevant intellectual property rights exist on all content (e.g. estimate templates and images) relating to the Company’s services and the full content of this website. This Company’s logo is a trademark of this Company. The brand names and specific services of this Company featured on this web site are trade marked.
You cannot copy information provided by 247PRO.COM for your, personal or any purchase, use. You are not permitted to reproduce, distribute, transmit, publish, or commercially exploit any information provided by 247PRO.COM without the appropriate permission of the copyright owner.
Unless otherwise stated, the services featured on this website are only available within the United States. All advertising is intended solely for the United States market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is strictly prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. 247PRO cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. 247PRO may add, or remove certain features of our service without notice. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
You agree, unless otherwise prohibited by law, all disputes, claims, or causes of action, in law or equity, arising from or relating to this Agreement or its enforcement, performance, breach, or interpretation shall be resolved solely and exclusively by confidential final and binding arbitration in San Mateo County, California. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. Judgment on the arbitration award may be entered into any court having jurisdiction thereof. You agree that any claim or cause of action arising out of or related to use of 247PRO.COM services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Service Professionals agree that 247PRO shall bear no responsibility for payment for work Service Professional performed. Service Professional and 247PRO are acting as independent contactors and no employee of either shall be deemed to be in the employ of the other, nor shall either party have any right or authority to act on behalf of the other. Service Professional agrees to maintain the proper necessary valid bonding, licensing, and insurance as needed for each project performed, and proactively update any changes in members bonds, licenses or insurance status in 247PRO.COM web site. Service Professional agrees to defend, indemnify and hold 247PRO harmless from and against any demands, claims, charges, or liability of any kind arising out of any work performed by Service Professionals, including, without limitation, claims by any customer, Consumer, subcontractor or supplier of Service Professionals. Service Professionals agree that 247PRO shall bear no responsibilities for any documents (documents include but are not limited to proposals, finish material schedules, other material schedules, estimates, and/or contracts) generated and used by the Service Professional using the 247PRO Estimator.
Disclaimer, Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company A) excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and B) excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. Documents generated using the 247PRO Estimator are proposals or estimates. Once the Service Professional and their client sign their signatures on a document generated using the 247PRO Estimator, both parties agree that the document is a binding contract and no longer an proposal or estimate. Any binding contract is between the Service Professional and their client and excludes 247PRO.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein.
This company is registered in California, United States as 247PRO, Inc. a Corporation (ID#: C3361142).
By using the services provided by 247PRO.COM, you have agreed to accept the above terms and conditions.
Last Updated: March 25, 2014
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